The Epson TM-T20IV is the updated successor to the industry-standard TM-T20III. Engineered for small to medium-sized businesses in retail and hospitality, this entry-level thermal receipt printer combines Epson’s legendary reliability with increased speed and enhanced durability.
What has improved in the TM-T20IV?
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Enhanced Robustness: The auto-cutter has been upgraded to 2 million cuts, ensuring the printer remains sharp for longer in high-volume environments.
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Paper Saving: Includes a smart paper-reduction function that shrinks top margins and character heights, potentially saving your business up to 30% on receipt roll costs.
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mPOS Support: Fully compatible with iOS, Android, and Windows, supporting Epson ePOS-Print for direct printing from web browsers and mobile apps.
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Compact Versatility: Includes a wall-hanging bracket as standard, allowing for horizontal or vertical installation in cramped UK shop counters.
With a sleek, modern footprint and a significantly improved auto-cutter life, the TM-T20IV is the ideal choice for those who need a professional POS solution that balances performance with a low total cost of ownership.
Key Features
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Increased Print Speed: Process transactions faster with speeds of up to 250mm/sec, ensuring your queues keep moving during peak periods.
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Enhanced Durability: Features a robust auto-cutter rated for 2 million cuts—a significant improvement over previous generations.
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Smart Paper Saving: The automatic paper reduction function shrinks margins and character heights, helping you reduce paper consumption by up to 30%.
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Flexible Installation: Compact design allows for horizontal or vertical placement. Includes a wall-hanging bracket as standard for mounting in tight spaces.
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Eco-Friendly Performance: ENERGY STAR® certified with low power consumption, making it as kind to the environment as it is to your budget.
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Multi-Interface Connectivity: Supports traditional PC-POS and mPOS systems with built-in USB, Serial, and Ethernet (LAN) options.
In the Box
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Epson TM-T20IV Thermal Printer
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AC Adaptor (C1) & UK Power Cable
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58mm Paper Roll Spacer
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Starter Thermal Paper Roll
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Wall Hanging Bracket & Screws
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Rubber Feet (for vertical installation)
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Power Switch Cover
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Setup Guide
| Specification |
Details |
| Product Series |
Epson TM-T20IV Thermal POS Receipt Printer Series |
| Print Technology & Method |
Direct thermal line printing |
| Print Speed |
Up to 250 mm/sec |
| Print Resolution |
203 x 203 DPI (8 dots/mm) |
| Paper Specifications |
Paper Width: 79.5 ± 0.5 mm or 57.5 ± 0.5 mm (58 mm guide included) | Maximum Roll Outer Diameter: 83 mm | Paper Loading: Drop-in |
| Auto Cutter & Reliability |
Guillotine auto-cutter (partial cut) | Cutter Lifespan: 2,000,000 cuts | Print Head Life: 150 km | Mechanism Life: 15,000,000 lines | MTBF: 360,000 Hours | MCBF: 60,000,000 Lines |
| Paper Saving Features |
Automatic paper reduction function (reduces top/bottom margins, line feed width, and barcode height; top margin reduced up to 12 mm) |
| Sensors |
Paper End Sensor, Paper Near-End Sensor |
| Emulation & Software |
ESC/POS emulation | Supported OS: Windows, macOS, Linux, Android, iOS |
| Dimensions & Weight |
140 mm (W) x 199 mm (D) x 146 mm (H) | Weight: Approx. 1.7 kg |
| Enclosure Colour & Mounting |
Black | Supports horizontal desktop layout or wall mounting |
| Package Contents |
Epson TM-T20IV Printer, Internal/External Power Supply Unit with UK Mains Power Lead, 58mm Paper Spacer, Rubber Feet, Quick Setup Guide |
| Variant 1 Details (USB + Serial + Ethernet) |
Part Number (MPN): C31CL47102A0 | Interfaces: USB 2.0 Type-B, RS-232 Serial, Ethernet (10/100Base-TX LAN), Cash Drawer Kick-out (RJ12) | Power Setup: UK Mains Power Lead Included |
| Variant 2 Details (USB + Serial) |
Part Number (MPN): C31CL47101A0 | Interfaces: USB 2.0 Type-B, RS-232 Serial, Cash Drawer Kick-out (RJ12) | Power Setup: UK Mains Power Lead Included |
| Warranty |
2 Years Carry-In Manufacturer Warranty |
